This is such horse patooki! We're all paying monthly fees, possible tech suppport each month and they can't be bothered to call back. It took them 2 weeks to respond to updating my billing address where they installed the equipment. Shame on them. Why is our responsibility to try and get answers from a company we're paying for. This is not tolerated in the workforce!. @BA_87 wrote: The engineers never call back, and they wont reply to your emails either. Thats why all of us are on here, trying to get answers and all we are getting is the same run around, the same excuse of "we are working on it".
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