About tko1970

Obviously there is a major problem. I have seen lots of people complaining about the same thing from the same time period and not one explanation.   If you want temporary performance increase, just reinstall your modem from the control panel @ 192.168.0.1 This will get you some of your speed back for a brief period of time.   I am seriously debating wether or not to have a letter drawn up and terminate service early with someone that can have it done without an early termination fee.   If Hughesnet would tell me that there is a problem and they are working on it, I would be interested in waiting it out.   The lack of transparency on the issue is unacceptable but par for the course.   I have had service with Hughesnet twice before and both times the same thing happened. Even after swapping equipment out for new equipment.   Both times I terminated service. No transparency = No service = No $$ from me. ... View more

Update: After calling into support last week and just now, the tech remotely rebooted the modem and speeds went back up to 15 - 20 Mbit. I guess i need to reboot the modem once a day? ... View more

Update: After calling into support last week and just now, the tech remotely rebooted the modem and speeds went back up to 15 - 20 Mbit. I guess i need to reboot the modem once a day? ... View more

Hello, I have been bragging all year about getting 45 Mbit connection speeds all day every day. About a week ago I am getting consistance 600 Kbit to 1Mbit connection speeds.  I have contacted support via the email portal with no success. Is this being resolved?  Has anyone at Hughesnet acknowledged a problem. If they would just notifiy users they would get a lot less complaining. Please respond.   Tim ... View more

So all year I have been bragging about getting 45 Mbit connection speeds all day everyday. Last week speeds died. I am getting 600 Kbit to 1 Mbit connections and some speed test dont even work because of latency. I have been reading trying to find out if there is a known issue. I get no response from the email support portal. Some of the post in this thread sound like there is a known issue. Can someone enlighten me? ... View more