After two phone calls with technical support today I am thoroughly convinced that Hughesnet is the worst internet that I have ever had. After being confirmed through multiple speeds tests that my internet was slower than my plan, I was then instructed to unplug my modem, plug my modem directly into the computer, and finally to restart my modem. No fix and no explanation from the rep. Instead, the rep informed me that it will cost $125 for a technician to come to my home. Is there anyone at hughesnet that I can talk to who knows what they are doing and how to solve the problem.
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