@Scottydog First, like mentioned by Wade, if your wife is using a VPN for her work, this can cause problems, with the major one being speed. VPNs don't tend to work well with satellite internet because the latency, and the technology used by HughesNet to help lessen the effects of that latency. So, if she is using a VPN, the issue with her work could very well be being caused by that. Losing a WiFi signal is more often than not due to a combination of range and the makeup of a house, and all houses are different. You can try moving the device (computer, tablet, etc.) to a different place to see if the signal improves. You also may need to look into some type of WiFi range extender, or even a WiFi network extender, if it's a range issue. HughesNet does sell a WiFi booster, though there's no guarantee that this would help, unfortunately. If you move the device(s) closer to the modem and the connection issues disappear, it's most defiintely a range issue. You can try Wade's suggestion if your devices have the ability to connect to the 5Ghz WiFi. If they do have that ability, you'll see that connection available in your WiFi connection options for each specific device. The name of the connection will start with hug5 rather than the hug2 WiFi you're presently connected to. Not all devices can connect to the 5Ghz WiFi, though. 5Ghz WiFi also doesn't tend to have the range that 2.4Ghz does, so if it's a range issue, it may not make a difference.. However, that being said, 5Ghz is less susceptible to interference, so it may very well still be worth a try, if your devices have the ability to connect using the 5Ghz band, that is. With regard to streaming, if the issue you're seeing is buffering, either try lowering the definition of the streaming source to SD, or try turning off, or pausing, the Video Data Saver, which you can do through the Video Settings in the HughesNet Usage Meter or by signing in to the HughesNet MyAccount site and clicking on the Settings tab. What is Video Data Saver?
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