I've been a Hughes Net "customer" for about a year and a half. At this point, I'm just riding out my contract because cancelling early isn't allowed unless you're ballin'. Which, if you're using Hughes Net... probably not ballin'. Anyway, the ENTIRE time I've been connected to the Hughes Net it's been trouble. At first, we had a guy show up to install the internet and he was rude to my mom, who was only there to let him in. Then he didn't even hook the **bleep** up! We had to wait until they could send someone else out. We also had to keep an eye on our bill cause they would charge for services that we didn't ask for. These were never discussed or provided. Since then, we quickly realized that the internet is not fast enough to stream, do homework or google anything. I've been using the hot-spot off of my phone for our main source of internet while still paying the monthly bill. The internet speed is unusable, I'm getting charged for "optional services" which I don't want or need. I know this doesn't sound very tech related but if anyone out there can help with any of these problems, that'd be much appreciated. ONE GOOD THING, everyone that I spoke with over the phone has been very kind and easy to talk to. I see a lot of people **bleep**ing about them, but you can tell they're doing what they can to help. I'm sure none of them grew up dreaming to talk to pissed off people about there internet.
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