About philchaffee

Hi, I have been on Hughesnet for about 2 weeks now.  The speeds test out OK, generally internet is fairly fast on most sites including those with video...  Youtube streams to a Roku TV over wifi with only a few seconds of buffering at the beginning and occasionally a bit during a video.  Desktop is wired in to the Hughes router and also works for Youtube with only a few seconds of buffering.    But, for 2 ipads and 2 fire tablets on youtube.com or the Youtube App when we try to watch youtube videos it buffers for a very long time before anything starts.  It has been as short as 3 minutes and as long as 51 minutes before the video even starts!  usually about 20-30 minutes on average.  Once the video starts, it usually plays through with little buffering. This happens with all 3 tablets, at all times of day and night including the 2am-8am zone.  It happens on youtube regular and youtube premium.  It happens regardless of how long the video is or what the video quality is.   I was on the phone with customer support for 90 minutes and the first person was very helpful and tried adjusting all kinds of things on his end but ultimately, nothing helped the problem.  He passed me to a 2nd person who just basically said that there was nothing more they could do and that they would be doing some upgrades in the next few weeks and maybe that would help....   Anybody know of any solution to this besides cancelling and trying a different internet provider?   thanks  ... View more