We installed Hughesnet July 12th. When I joined I was told that 20 gigs a month would be perfect for me, that with your "data saver" software I would be able to surf the internet all day and still stream 3-6 movies a month! What a joke! I am barely on the internet now, many pages will not load or work properly, and it drains over 1 gig a day! I have NEVER used my service for movie streaming, but occassionally I would like to use Youtube (which wont load or work), or have my email open & work without having time to go bathe the dogs, feed the livestock & do my nails before it loads properly, sends an email out, or stops refreshing. Our phone didn't even work the for 3 out of 5 weeks! It disconnected me or had such poor reception while talking to your tech support that it was worthless. Your phone support have promised to send out techs to fix it, but then refused after I spent WEEKS calling to ask for help. I have spent more hours on the phone trying to get SOMETHING fixed, & I get people that are TOTALLY clueless. Like the one who told me to go open web pages while I had NO INTERNET CONNECTION! Then told me I don't need internet to open the pages. DUMB!!!!!!!!!!! They did a data usage test overnight last week & they STILL have not given me the results even though I have called & specifically asked for the results. I haven't even been with you 2 months & am so furious I am ready to cancel my service. LIARS!!!!!!!! This is the WORST service I have ever had, & I remember the days of AOL! I am paying you to provide a service, & you are not delivering on that service. We have a MAJOR problem & I want it RESOLVED. I am not going to put up with this for the next 2 years. You will get sick of me eventually & I will have this fixed or YOU will end my contract early so I can contract with a service that WORKS. I have no problem going to court to keep you from charging me termination fees for a service that has never worked right. TRY ME! You have an obligation. This contract is not for me to provide you with $$ to lie to me & then treat me like an idiot. You made promises, you offered the services, and you WILL fulfill your end of the contract and FIX THIS or it is going to get UGLY.
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