I currently have Gen4 on Beam 19. I also have constant speed issues with moving files (even uploading short, 3 or 4 Mb videos), streaming video, etc. so I'm not confident that Gen5 on the same satellite would be any better. Just spent an hour on the phone with Hughesnet support, and at the end the very courteous tech said he'd exhausted all options (speed test, clear cashe & cookies, power cycle modem, etc.) and that his supervisor was telling him to move on to another caller. I asked what I my options were, and he strongly suggested I move to Gen5. This thread does nothing to suggest that would solve my problems, and since there are a fair number of similar threads that have not been remedied, it doesn't appear that Hughesnet is listening. If they are, perhaps they've oversold the available bandwidth so badly we'll never see the kinds of performance they show in their TV ads. I feel like I've done everything I can to work with Hughesnet to resolve the problem, unless someone has something else to suggest. Oh, and a tech was out last month to realign the dish, and there was no improvement.
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