The problem is that it has not worked from day 1. I don't have our cell phones connected to it at all since we have unlimited data through At&T. The only thing I use it for is to connect the TV since I son't do satelite tv. We don't do any gaming and because we are on a server in CA I can't even use the TV Monday - Friday after I get home from work because it constantly freezes up or will buffer constantly. I'm told first that it's because it's storming in Montana then when I request to be moved from Montana then I am told that I've used up all my data and speeds are slow but while I still have used up all my data I can get up on Saturday Morning and watch show with no issues. So this appears to be where they have placed me at on the gateway. I think it's clogging up with so many people trying to go through it that it makes it hard for me to do anthing with it. They knew what I wanted to do with it before I signed up. I was told that it would support me streaming with no issues and that only gaming would eat up the data. I don't think they should be able to lie and sell you something knowing it won't work then charge you an early termination fee which just adds insult to injury.
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Can someone tell me how to get better service. I think it is ridiculous to charge someone early termination fees for service that hasn't worked from the beginning. ALL my data is used up within the first day. I do no do gaming and we do not connect our phones to the wifi. Our tv's constantly buffer and any time I call in I'm told it's storming in Montana. I've asked repeatedly to be taken off the Montana gateway because apparently it storms every day 365 days a year in Montana. They may have done so but now I'm on a gateway in CA which apparently it storms daily there too. No one speaks english and I am tired of going through speed tests which all say that it is fine then to be told I've used up all my data and it's been slowed down within 24hrs of a new cycle.
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