We're extremely unhappy with our service. Like you, we would drop if it weren't for the termination fee. Instead, we've cut down to the cheapest plan and have arranged service with a wifi provider. We discovered after we signed up that we can't use Alexa or Google Home because they each burn through so much data that we'd run out in a couple weeks. As we also learned after we signed up, we can't use it for gaming because of the lag, and the same goes for Second Life. I did a performance test in Second Life last night and discovered that our ping was over 20,000! That's essentially a twenty second delay on anything I tried to do. Our download speed (we're outside the data limits for good performance) was 0.114mbps, which might as well be dial-up for all the good it does. What makes it particularly aggravating is that Xfinity has high-speed cable near us, but stops half a mile down the road with no plans to extend.
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