Judith,
I have made some adjustments to the modem in hopes you see improvements. I would also recommend unplugging the modem for about 30 seconds from the wall outlet to complete the adjustments and restart the system. I always suggest being on the 5 GHz when you are within 10ft, and if any further than that be on the 2.4 GHz. This is just to be sure you are getting the best signal to the modem. Please let me know if there are no changes.
Thank you,
*Felicia*
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