If anyone has any success getting help from Hughes, I'd love to hear about it. I've been fighting this problem for several months...several hours on the phone with tech support. They have me test/test/test/retest, then send me a "signal" until they can get 3 tests that average 14.8xxxx which rounds up to 15 which is their 60% minimum requirement to meet. I can run the same tests (without them sending a "signal") and I average between 4 and 8 download and less than one upload. I've offered to send them my results, but they aren't interest in anything except the tests they have me run while on the phone with them. I assume this is so they can boost my signal until they meet the criteria. After that, I'm on my own. I, too, work from home and this is costing me a lot of time and money! If anyone has any ideas, I'm all ears!
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