Thanks for confirming that for me, tenams85. As a courtesy, I've dispatched a tech to re-align your dish to improve performance. Your dispatch is currently scheduled for our earliest available slot: Monday, Feb 13, 2017 between 11:00 AM - 2:00 PM. Call us at 866.347.3292 and reference case #102653214 if you need to reschedule. Please let us know how the site visit goes. Thanks, Liz
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