@RjD1212 And HughesNet has the record of you posting about an issue, someone responding to that post in less than ten minutes to start the troubleshooting process in order to rectify the issue, and you responding four months later with further complaints that your service has not worked properly. Basically the record of your complaint, but you having never responded when help was offered. Troubleshooting an issue requires the participation of the person experiencing that issue. Good luck with your new service.
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