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About JCH
since
10-14-2019
10-25-2019
JCH
Freshman
8
Posts
3
Kudos
0
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| Date Last Visited |
10-25-2019
04:28 PM
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10-24-2019
02:59 PM
2 Kudos
My slow web page loading and video buffering problem seems to have gone away. This has been the case for 48 plus hrs now. Difficult to pursue soulutions when the problem no longer presents itself. Therefore this thread shoud be closed. Just hoping things stay "fixed"! Certainly a concern when no cause could be identified. THANKS TO ALL WHO OFFERED HELP!!!
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10-23-2019
10:02 PM
1 Kudo
Thanks for the info GabeU, I ran a ping test to Google and got 600 plus or minus millisecs........just what it should be for satellite. Now I'm back to my mystery of good speed tests but off and on and variable slow loading web pages and YouTube buffering.
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10-23-2019
04:37 PM
Some more info liz, Latency test from testmy.net; The delay values seem quite long even for satellite? 2019-10-23 14:14:53 Los Angeles, CA | 990.65 ms | deviation: 38% (380.00 ms) | 2019-10-23 14:14:50 San Francisco, CA | 967.12 ms | deviation: 39% (376.40 ms) | 2019-10-23 14:14:46 New York, NY | 1201.86 ms | deviation: 67% (804.60 ms) | 2019-10-23 14:14:43 Miami, FL | 1551.93 ms | deviation: 72% (1.1 ms) | 2019-10-23 14:14:37 Colorado Springs, CO | 1576.64 ms | deviation: 68% (1.1 ms) | 2019-10-23 14:14:34 Dallas, TX | 1823.65 ms | deviation: 47% (865.70 ms)
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10-23-2019
03:50 PM
https://testmy.net/quickstats/hjerald1 (last point is just now results result). Yes, things are faster now. But this has happened in the past and then they have slowed down again. We will see what happens as the hours pass.......
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10-23-2019
11:07 AM
Well, I downloaded Firefox then Chrome to give them a try. No obvious differences noticable over Edge or IE. Makes some sense, I guess, as Gen5 worked with Edge until the last couple of months or so? P.S. As I am typing this I have checked serveral websites (using Edge) that I commonly use and they are all popping right up. Likewise with a couple of random YouTube videos......no buffering at all. Here are the results of a speed test I just completed after the above checks.... https://testmy.net/results
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10-21-2019
05:49 PM
Thanks for the reply Liz, I use Edge browser with AdBlock. No difference in page loading with adblock off. Tried Internet Explorer 11 (no ad block). No obvious difference in web page loading speed compared with Edge. However, there is abiguity in web page loading speeds (determined visually). Some times pages will load quickly but then, on the next try, be quite slow. Quick loading can last for a minute to several minutes or even more, then can slow, sometimes dramatically and remain slow for varying lengths of time. I have noticed this phenomenon during morning, afternoon and evening sessions. YouTube videos almost alway show some to very serious buffering.
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10-20-2019
02:22 PM
Thanks for the reply. The PC is up to date and I have cleared the browser cache. I've also done much work on the PC using Google search results with no improvement. I am concluding that my problem is not the PC. Also slow loading web pages occur using WiFi on my phone or tablet also suggesting that it is not a device problem. P.S. I just tried the DNS clearing following the link you provided, but again no improvement.
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10-20-2019
12:32 PM
Been a Gen5 customer for some time now with generally satisfactory results. However, past coupe of months or so I have experienced varying problems with web pages loading slowly as well as much buffering of YouTube videos. Windows 10 PC connected via ethernet. Android phone and tablet connected via WiFi. Same prolems with all devices. Speed tests from PC with WiFi off: https://testmy.net/quickstats/hjerald1 Seems upload speeds slow?? Rebooted modem, video saver off.....no improvement. Signal strength varies in 73-92 range. Dish tight and stable with no obstructions. Sometimes web pages load just slow, other times painfully slow. Hoping for some suggestions.
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