About wa

Seriously GabeU,   The progression may be "logical" but when you see it NOT progress in the fashion you think is logical it makes you question the "logic".  Hence why I needed to post my question in the first place. You getting uppity because you don't like that I didn't immediately accept the unofficial answer I got is pretty ridiculous. I have dealt with enough **bleep** from Hughesnet to know they are anything but perfect. I have dealt with them enough to know that if you contact customer service with a question you are likely to get ten different answers from ten different representatives. I have dealt with them enough that I know an unwritten policy is no policy at all with this company. So YES I do want to see something in writing. I may not get to if it does not exist. But requesting something is not a crime nor is not believing a random unofficial stranger on the internet who presents me with a "logical" progression of usage. Sorry you are unahappy that I didn't faint at your wisdom. Sheesh...    W   ... View more

Which is why I plan to do exactly that when the situation arrises again. But I am not going to purchase a new token so I can capture a screen shot. It is going to have to be next month as we always run out of data when I have family come over for holidays and such.  ... View more

I valiantly tired to find something written about the order of the data usage but I can't come up with something. Maybe the reason it is not in writing is that they know they have a problem and they don't want to commit to the "logical" steps in data usage. My 30 year old son tested it out when he was here visiting last month. He wanted to watch a movie durring the 2am - 8am window. We were operating on a token but had almost full bonus bytes. He started around 3 am and realized about 5 am that the bonus bytes were not being used but the token was gone.    I will have to watch for this next month as my token is used up already. If anyone can find anything in writing I would love to see it.   Thank you for your time!   W ... View more

I will try to get screen shots but my data refills tomorrow tonight so it might be awhile. I have a token in effect right now but it is almost used up. If there is any left at 2am I will do a screen shot.    Can you point me to where something on the site reflects the order of data usage like you have written down? I would like to see that information directly from Hughesnet. I have not been able to find it. (Probably not wording it correctly for the search maybe) Anything you could point me to would be appreciated.   W ... View more