When I signed up for HughesNet, I received an order summary showing my Monthly Fees and Credits and the One-time Fees and Credits. The One-time Fees and Credits shows the following two line items: Lease Set-up Fee $99.00 Lease Instant Savings ($99.00) With this instant savings, I should have been billed $129.93 plus taxes. However, when the first bill was debited we were charged $228.93, causing a bank overdraft. The next day we were charged an additional $3.13, overdrafting the account again. The invoice clearly shows that we were charged the Lease Set-Up, but were not credited the Lease Instant Savings. When we called Customer Service, they gave us some BS about the $99.00 being an "activation fee". Clearly this is not true as the invoice does not show the Lease Instant Savings as a credit and then an additional $99 activation fee. I don't appreciate being lied to. Images have been uploaded to show the discrepancy detailed above. I would like to have the $99 credited along with the applicable taxes and the $25 overdraft fees the two overpayments caused.
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