@Zruby28 wrote: now I want to disconnect the internet and say that I have to pay a fine of $ 400 because with them it is a Two-year contract and they didn't talk to me about it when they made my order, ￼￼ You can request a sales call review to verify whether the sales rep explained this to you. You can do so in the MyAccount and Billing section. If this was not explained to you by the sales rep, you may have recourse regarding the Early Termination Fee (the $400) when cancelling. BTW, the information about the Early Termination Fee is read as a part of the scripted speech toward the end of the sales call, and after which they ask you if you agree to what's just been read to you. Without affirmation, the sale isn't continued. Perhaps you just don't remember it. Regardless, the sales call review can determine if this is the case.
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