Tried speaking with tech yesterday and was very unsuccessful and frustrated the entire 40 minute conversation. Stated she could send a tech out for$125, I refused! Said she could offer a discounted rate?!?!?! The modem/install is only 8 months old and is failing...seriously think I am going to pay for a service and equipment that only lasts 8 months?? She hung up when I asked to speak to anyone available that has simple common sense...no follow up as of yet! Whats broken? State Code -21.1.5 -- Connecting to gateway Summary Operational State-Down Data Allowance -Remaining Not Available Satellite Receive Status Up Satellite Transmit Status Up LAN Status Up 1G FD IP Gateway Association State Creating IPGW Pool TCP Acceleration Down Web Acceleration Up Suspension State Not Suspended Software Download Status Updating... Satellite Receive Signal Strength 83 Data Packets Received 0 Control Packets Received 223891 Bursts Transmitted 188 Packets Transmitted 64 Packets Received 2169 Packets Transmitted 2153
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