@22b99 wrote: I have tried with only one device to eliminate congestion as an issue and it has not helped with the issue. TIA maratsade was referring to congestion on the HughesNet system, not your network. Evening congestion is fairly common, as this is when the highest number of people are online, and any activities that are sensitive to that congestion and/or high latency, like VOIP type services, can have issues with working properly. Regarding the WiFi strength, are you using the HughesNet mobile app to test it? If you're only ever seeing a medium signal strength, even right next to the modem, it's possible that there's some kind of signal interference occurring. The reps may be able to remotely look at the strength of your device connections.
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