Dude, I have called them countless number of times. In fact they reduced my bill by $20 to try and compensate for their over subscription. Please do not assume I am here to gripe. I am offering a possibility of another ISP (hot spot). As for my contract, as stated in my previous response, my contract is up in Feb. I can then leave without penality. Think of it this way, come Feb there will be 1 less subscriber competing for the HN oversubscribed and limited bandwith. As for the show some intellegence part, you don't know me from Adam. In this case, all you know to do is make wrong assumptions. Have a nice life
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My 2 years will be up in Feb. When I first signed up, the speeds were good, even during peak periods, but now almost 2 years later the speeds are extremely slow. I am on the 50GB plan and always go over the 30GB mark, but have never reached 50GB. There are cell towers out here and hot spot providers that I will research and switch to when my 2 years are up. The things to look out for are how many devices does the hot spot equipment allow? Right now I am at 10. I can get faster rates than HN is providing during peak periods without any caps (unlimited) for about the same price they are charging me. I can also take my hotspot with me anywhere. Sounds like a no brainer.
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