Hello Amanda,
Thank you for reaching out to us concerning this billing issue. I recommend editing your post to remove the phone number as this is a public forum that anyone can access.
Concerning the charge, it looks like the agent credited the account for the initial charges to offset the fee but did not account for taxes which is why you were charged $6.03.
I would be happy to credit the account for $5.03 to make-up for the taxes you were charged.
-Jay
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