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About C0RR0SIVE
Associate Professor
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| Date Last Visited |
04-18-2024
12:30 PM
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12-09-2017
11:15 AM
The last that we heard is that engineering is in the process of adding additional capacity to several gateways, however this will take time to complete. From my understanding there should be an update on the progress next week.
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12-07-2017
11:11 PM
If you are a current Gen5 customer, go to http://my.hughesnet.com/shop?_mpsource=Header&tab=PlansAndPricing that should show you your current offerings to upgrade. If you are not a Gen5 customer currently, it appears the below is the current normal offering for Gen5 service.
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12-07-2017
10:56 PM
2 Kudos
@MarkJFine The Shop/Upgrade if you are on a Gen4 system, still shows Gen4 plans and not the Gen5 plans... At least, it does for me when I log into my Gen4 account.
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12-07-2017
06:13 PM
/shrugs/ Seeing as you are already behind a Double NAT thanks to CGN and the Router of the HT2000w, what's it going to hurt having yet another one? Can't do port forwarding as a residential customer. I have a PFSense box sitting between my network and HT2000w, it handles everything... I just treat their unit like another modem... BTW, the HN9000 worked the same way as the HT2000w.
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12-07-2017
09:42 AM
Are you an SME customer? The HT2000w doesn't have a bridge mode, you are stuck with the 10 potential forwards for NAT... If you are not an SME customer, it wont matter how big the potential forward is, because you are on CGN.
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12-06-2017
05:36 PM
2 Kudos
@betsyarehart If you click on the "Subject Title"(Usually the first line of text immediately underneath the authors name) of the personal message, it will open the message in full for you.
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12-05-2017
10:12 PM
Last time I heard of BFE... Was in my teenage years in highschool... Ahh such fond memories that I wish didn't exist, many pretty blue lights, many days of sleeping all class because of the pretty blue lights. FUN TIMES! I wonder if that projection thingy works with ChromeCast devices.
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12-04-2017
05:21 PM
1 Kudo
Pst, Gabe, don't forget you have access to my PLEX. 😛
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12-04-2017
05:16 PM
Are you sure that the machine isn't set to sleep, or turn the display off after being idle? Does this happen while it's actually in use? Unlikely those PUP's would cause that, most the time someone that writes such things wants the machine to be used, not to disable the machine. What OS is on it exactly, and what model computer is it? I assume hers is a desktop?
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12-04-2017
03:20 PM
Fine and dandy, but, as I said, they wont release any information in regards to it. Hughesnet has always been super secretive about that stuff.
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12-04-2017
03:07 PM
2 Kudos
A lot of times, those PUP (Potentially Unwanted Programs) can be rather nasty, downloading large advertisements for display in other programs, or even hijacking your browser to display more advertisements than a website author originally put up. Glad that you ran the scan with MalwareBytes and seem to have fixed the issue!
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12-04-2017
03:04 PM
While the question was slightly different, the same answer applies, you won't be getting the information from Hughesnet.
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12-03-2017
05:11 PM
Lease fees, taxes, and anything else added on, look at your monthly bill if you need to know more.
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12-02-2017
06:03 PM
You will get the same response from @Amanda that Jezra recieved three years ago. I have been here long enough to know how things work, and what will happen. You WILL be told, "Sorry, but we can't give that information out".
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12-02-2017
04:50 PM
2 Kudos
Last response... I could care less if there is a difference between the "modem" and "router", you will get the same response that Jezra did.
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12-02-2017
03:22 PM
sozoridge, Hughesnet is not required to submit anything that could reveal their own copywrited or protected intellectual properties. Not even courts could force a company to reveal confidential information. Courts in the past have only been able to force companies (like twice, tops) to change the base operating system. We have been around in this rodeo before with another user much like you, it's not going to happen. There may be two boards inside the unit, but that doesn't mean the main board is seperate in functionality from the daughter board, and that the Router firmware is actually seperate in nature from the modem firmware. The daughterboard is litterally just a wifi module with wifi radios/amps and other wireless components on board. The only bit of information I can throw out there to support what I stated about the two boards in the unit that is public is this: That is the only interconnect between the two.
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12-02-2017
02:12 PM
1 Kudo
Everyone thinks Net Neutrality protected them, but it was geared more towards backend operators and interconnects between service providers. Hughesnet technically was never covered under Net Neutrality as they could prove that they needed the ability to impose caps, and throttle connections when needed to maintain network stability.
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12-02-2017
01:48 PM
LOL, that is NOT going to happen, that aside, I would be careful, they may consider you to be in breech of your contract. All of that aside, even if you somehow got the actual copywrite holder of the OS to take Hughesnet to court, and the copywrite holder won, the courts can not force Hughesnet, nor Echostar to release the source code as that would be in violation of their own IP.
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12-01-2017
04:31 PM
Hughesnet doesn't guarantee speeds at all, speeds are advertised as upto, that is covered in the contract, and it is well known by many that VPN over a satellite connection is iffy at best, as it usually doesn't work at all. I am sure @Liz or @Amanda would be more than happy to look into your sales call to see if you was mislead, and if so, coach the sales agent, and let you out ETF free. Agents, from my understanding are to state that VPN services are not supported on Hughesnet if the customer makes mention of using a VPN. However, if it has been more than 90 days since the sales call, they may not be able to pull up the sales recording. Also, if not found in your favor (the agent explained everything properly) then you will be subject to the ETF.
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12-01-2017
01:47 PM
Depends on how it is setup... In my case (never played with sonicwall) my firewall pings external addresses that are always up, if primary goes down with failed pings over X seconds, it fails over to another gateway, and when primary comes back it switches back. Is there not an option to have it switch on its own like that? Or are you needing more than 10 ports?
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12-01-2017
11:25 AM
1 Kudo
If you do have a business account with static IP, that IP will not be relayed to your network firewall as the HT2000w is a combo Modem/Router unit that can't be put into a bridged mode. The best you can do is treat it (the HT2000w) like a normal consumer grade router and forward a set of ports, upto 10 maximum, to your network firewall and then forward again there if you need remote access to the network. If you are going to configure the WAN interface of your SonicWall with a static IP, you would be best off to get the MAC of the WAN interface and setup a static address on the HT2000w and then put in the same parameters on the firewall that you entered into the HT2000w. By default your HT2000w will throw out a 192.168.42.0/24 address with it as the DNS server to devices connected to it. If you need a guide for basic port forwarding instructions, I have a short simple one at my website: HT2000w Port Forwarding It works, is it ideal? No. But, it's better than what we had before, which was zero remote access.
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11-30-2017
06:46 PM
Sorry that you feel that way, Hughesnet does offer express repair services for a monthly fee should you need someone to come out and repair your equipment. Not much else can be done if a technician is scheduled to go out and check your service out, they have other customers ahead of you they either have to install or repair. I am sure Amanda or Liz wouldn't mind offering to discount your service for the duration it has been out, but, you won't be able to get out of contract over service being out for a week.
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11-30-2017
05:12 PM
@cfuller11 Care to elaborate what has happened? How are you not getting service? Have you called technical support if there is an issue to begin any troubleshooting? If so, what troubleshooting have you performed so far.
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11-30-2017
02:22 PM
1 Kudo
When a subscriber suspends service, it's suspended for a certain period of time, however, any add-ons, lease fees, and taxes are still collected each month. Suspensions also put your contract on hold, so if you had 18 months remaining when you suspended service, you will have 18 months left when you reactivate service.
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11-29-2017
05:33 PM
If I am not mistaken, the box is sent out with in 45 days of the last day your service is active, however, I could be somewhat wrong about that.
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11-29-2017
03:23 PM
1 Kudo
Don't forget to tell your lawyer that you agreed in your contract that you would return the radio on the dish to Hughesnet, or pay a fee for unreturned equipment.
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11-28-2017
04:18 PM
Curious, when it goes out, what is the Statecode displayed on your system status? There is no way to change what gateway facility you go through, they are hard-coded for each beam that covers a region.
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11-28-2017
01:19 PM
@rustythecur While this shouldn't be the case with 480p video, could you try disabling the Video Data Saver function to see if it helps with your Youtube streaming issues? What is the Video Data Saver
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11-27-2017
09:22 PM
That's... Odd... Is it accessible if you are directly connected to the HT2000w?
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11-27-2017
04:26 PM
It's a complicated scenario... The HT2000w has three addresses, and your DLink router should have one address on the "LAN" side... HT2000w Modem: 192.168.0.1 HT2000w Router: 192.168.42.1 HT2000w Guest Wifi: 192.168.43.1 When you look at the WebGUI for your DLink router, what address are you using to access it? What page pulls up when you attempt to visit http://192.168.0.1 ? Can you screenshot and show us the Dlink WAN Configuration page, as well as the LAN Configuration page? According to page 15 of the manual for your Dlink Router, it uses a default address of 192.168.0.1 in the LAN configuration, which you must change to a subnet that the HT2000w isn't using. So on the LAN Configuration of the DLink Router, set it to 192.168.2.1 with a subnet of 255.255.255.0 I strongly urge against changing any of the LAN settings of your HT2000w, such as the IP address or subnet. _____________________________________________________________ Basically, what is happening is that your computer is asking "Hey, 192.168.0.1, what's up?" and the first device going back down the chain from the computer responds, instead of the device that should be. The chain being HT2000w > Dlink > Computer THAT, or, your Dlink has some form of a firewall that dislikes routing private address spaces.
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