Modem no system and no transmit lights

HermanC,

Thank you for that info. This state code is usually associated with the dish being moved out of alignment either physically or by weather. It can also mean the cable screwed into the back of either the modem or dish is loose. I recommend checking the connection and making sure that the cable is screwed in snuggly as well as looking to see if the dish seems out of place compared to before this issue happen. If the dish is out of place and a power cycle of the modem does not work or the cables have been damaged, having a tech come out to repoint the dish or replace cables would be the next step . -Damian