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maratsade
Distinguished Professor IV
Joined 10 years ago
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Re: Increasingly Frequent Lag
I hope Remy or Damian see your post and get involved. Have you tried calling the 800 number? I believe they can also run diagnostics. You could also test the potential causes Mark mentioned. Do the issues happen all the time, or do they tend to be more noticeable at specific times of the day? Would you be able to run some speed tests at Testmy.net? (this is the site the HN techs prefer). You can create a free account and run upload and download tests. Use the 25 MB manual download test, and use the 3 or 4 MB manual upload test.Re: Finding PIN for VOIP Phone Porting
This explains how to set up a pin: https://my.hughesnet.com/support/faq/538/ Sounds like you may need to set one up first and then give the number to the other service. How do I set up my Voicemail PIN Number? Dial *333 on the phone you are using for Hughesnet Voice When prompted to enter your PIN, enter 1234. You will then be prompted to create a new pin. Your voicemail is now setup. Edit: that's the only time a PIN is mentioned, btw. If you need something else, you may want to call the 800 number.Re: Fran
You can find that information yourself here: https://my.hughesnet.com/en/overview Login, then go to Billing. For information about tokens, go to Data Token Purchase, which is under Usage. To find when your data resets, go to the System Control Center (while using your Wi-Fi at home), open a browser window and type www.systemcontrolcenter.com. That shows you how much you have left and when it resets.
