Using Testmy average data, I discover that my download speeds flatlined last September to about a quarter of what they had been. I've noticed significantly slower response times but only now started to explore the causes. Any help out there?
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Kirk,
Thanks for reaching out! I'm sorry to hear you've been experiencing some download speed issues recently. I was able to take a look into your account, and I'm noticing you may have an issue with your line of sight. I've gone ahead and created a work order for a technician to come take a look! I've waived the associated fees, and the company handling your order will reach out to you to schedule a date and time! Please let us know how the visit goes!
Thanks,
Remy
Kirk,
Thanks for reaching out! I'm sorry to hear you've been experiencing some download speed issues recently. I was able to take a look into your account, and I'm noticing you may have an issue with your line of sight. I've gone ahead and created a work order for a technician to come take a look! I've waived the associated fees, and the company handling your order will reach out to you to schedule a date and time! Please let us know how the visit goes!
Thanks,
Remy