Kevinthomson,
Thanks for reaching out! I see this is your first post here. Welcome to the Community! I was able to get your account pulled up through your Community profile, which is great! Upon taking a look into your account and running a few tests, the main issue I'm seeing is connectivity. Your speeds, alignment, and other statistics seem to be satisfactory, at least on our end. You currently have 5 devices connected, all of which show a Poor signal quality. How far is the modem located from the devices you primarily use?
Thanks,
Remy
... View more