Can I sign up for Hughes Voice Net $39.95 and $75 installation fee and then if the phone works change over to the $24.95 24 month contract. Can I keep the same phone number if I do that and how long...
I have done a lot of research and chattted with several Hughes customer service reps. There are a variety of answers about switching from the $39.95 service to the $24.95 service. One said it just took a phone call. One said I had to return the equipment and get new equipment. One said I could port the number I would be assigned from the $39.95 to the $24.95. The last conversation was a verbal conversation with a phone service tech. I asked about th dropped calls. He said if there were dropped calls, I could notify the phone techs and they would resolve. I asked about not being able to call from home to report problem. He said I could email. I have no cell phone service where I live and was mislead (not by Hughes) to believe I could use wifi calling with Hughes Gen 5. Lots of frustration - bottom line is, I need a phone that works. I am leaning towards signing up for the $24.95 service and hoping for the best.
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Can I keep the same phone number if I do that and how long...","body@stringLength":"287","rawBody":"
Can I sign up for Hughes Voice Net $39.95 and $75 installation fee and then if the phone works change over to the $24.95 24 month contract. Can I keep the same phone number if I do that and how long does it take to swithc from one service to the other? I need a phone.
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\" There are a variety of answers about switching from the $39.95 service to the $24.95 service.\"
Maybe one of the moderators can make sure you get an official answer regarding this before you make your decision. Can you wait until next week?
","body@stringLength":"310","rawBody":"
\" There are a variety of answers about switching from the $39.95 service to the $24.95 service.\"
Maybe one of the moderators can make sure you get an official answer regarding this before you make your decision. Can you wait until next week?
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I have done a lot of research and chattted with several Hughes customer service reps. There are a variety of answers about switching from the $39.95 service to the $24.95 service. One said it just took a phone call. One said I had to return the equipment and get new equipment. One said I could port the number I would be assigned from the $39.95 to the $24.95. The last conversation was a verbal conversation with a phone service tech. I asked about th dropped calls. He said if there were dropped calls, I could notify the phone techs and they would resolve. I asked about not being able to call from home to report problem. He said I could email. I have no cell phone service where I live and was mislead (not by Hughes) to believe I could use wifi calling with Hughes Gen 5. Lots of frustration - bottom line is, I need a phone that works. I am leaning towards signing up for the $24.95 service and hoping for the best.
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I have done a lot of research and chattted with several Hughes customer service reps. There are a variety of answers about switching from the $39.95 service to the $24.95 service. One said it just took a phone call. One said I had to return the equipment and get new equipment. One said I could port the number I would be assigned from the $39.95 to the $24.95. The last conversation was a verbal conversation with a phone service tech. I asked about th dropped calls. He said if there were dropped calls, I could notify the phone techs and they would resolve. I asked about not being able to call from home to report problem. He said I could email. I have no cell phone service where I live and was mislead (not by Hughes) to believe I could use wifi calling with Hughes Gen 5. Lots of frustration - bottom line is, I need a phone that works. I am leaning towards signing up for the $24.95 service and hoping for the best.
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Curious, when it goes out, what is the Statecode displayed on your system status? There is no way to change what gateway facility you go through, they are hard-coded for each beam that covers a region.
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Curious, when it goes out, what is the Statecode displayed on your system status? There is no way to change what gateway facility you go through, they are hard-coded for each beam that covers a region.
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Here are screen shots of this time, 7:20 EST when the connection is going downhill fast:
this happened right before the system light went red and no connection. Then all of a sudden it came back absolutely fine until the next \"cycling\"???
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Here are screen shots of this time, 7:20 EST when the connection is going downhill fast:
this happened right before the system light went red and no connection. Then all of a sudden it came back absolutely fine until the next \"cycling\"???
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If you know how, you shoud edit your SAN out of those pictures. That's the number that starts with DSS. That's your account number, and it's sensitive info, like your phone number or address. You should never post your SAN on a public site.
If you know how, you shoud edit your SAN out of those pictures. That's the number that starts with DSS. That's your account number, and it's sensitive info, like your phone number or address. You should never post your SAN on a public site.
You can edit the SAN out using Paint.
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yes I realize that, should've done that. But you haven't addressed my issue!
yes I realize that, should've done that. But you haven't addressed my issue!
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yes I realize that, should've done that. But you haven't addressed my issue!
This isn't instant messaging, nor chat. The reps can often take up to 48 hours or more to reply to an issue. The reps are on M-F from approximately 8AM to 5PM EST. LizAmanda
As for your SAN, whether you edit it out of your pictures, or delete the pictures that contain them altogether, is your choice. I was simply trying to save you from a possible future headache in the form of identity theft. After all, again, that is your account number.
yes I realize that, should've done that. But you haven't addressed my issue!
This isn't instant messaging, nor chat. The reps can often take up to 48 hours or more to reply to an issue. The reps are on M-F from approximately 8AM to 5PM EST.
As for your SAN, whether you edit it out of your pictures, or delete the pictures that contain them altogether, is your choice. I was simply trying to save you from a possible future headache in the form of identity theft. After all, again, that is your account number.
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