Announcements, guidelines, and other information on getting started in the HughesNet Community.
The HughesNet Community is here for you
to find answers and ask fellow HughesNet
subscribers for help. This is a great
opportunity to discuss and share your
expertise to enhance your HughesNet
experience and that of fellow subscribers.
Visit the About the Community board for
information on how to get started with using
If you live in an area affected by fires,
storms, or other natural disasters and
have questions about damaged equipment
or suspending your service, please call us
at 1-866-347-3292 for assistance.
Our support lines are open 24 hours a day,
7 days a week.
To help people working from home, we have
optimized Cloud-based business applications.
We have also optimized online educational
apps, and are working with teachers to
identify the websites and learning tools on
which they depend. If you have trouble
accessing an online educational site,
share the details with us HERE.
Please note this community is geared
towards our residential customers;
the moderators have limited capabilities
with business accounts. If your account
number starts with "SME", please call
800.347.3272 for support.
We appreciate your understanding.
Did you know?
You might be eligible for a discount on your
internet service! The FCC has a program
called the Affordable Connectivity Program
(ACP) that provides a discount towards
broadband service for eligible households,
and are signed up for this.