Forum Discussion

Chad's avatar
Chad
Employee
10 years ago

To help everyone QUICKLY and EFFECTIVELY a TICKET NUMBER or ESN (Serial Number) is REQUIRED. NO SANs.

To help everyone QUICKLY and EFFECTIVELY a TICKET NUMBER or ESN (Serial Number) is REQUIRED.  NO SANs. It would also be nice to add this to each reply as well.
Amanda's avatar
Amanda
Moderator
10 years ago
Our "Easy" button broke.. Guess it's time to order a new one from the satellite fairy !

Jokes aside, we're trying to work on an alternative until GetSatisfaction implements a sticky function.

Amanda