Forum Discussion
Usage meter javascript error
A javascript error occured in the main process. Uncaught exception: Error: Error parsing your configuration file: [C:\Users\Vampy\AppData\Roaming\HughesNet Usage Meter\status-meter.config]: Unexpe...
The following fix for the Javascript error won't cripple your computer. Just don't delete anything other than what's described in the instructions. Regarding Windows, you'll probably have to change your folder options to be able to view Hidden Items to see the AppData folder and its contents described in the directions. To do so, click "View", then check the box for "Hidden Items", as you see in the red boxes in the picture below. When you're finished with the procedure, uncheck "Hidden Items" so they are hidden again, as they are hidden by default for a reason. If you have a Mac, I'm not sure if you have to unhide anything.
The instructions for the JavaScript error. Credit goes to MarkJFine.
In the event that this happens:
1. Fully quit the Usage Meter from it's own menu by clicking on the donut in the menubar and clicking "Quit".
2. Look for the following directory
Windows: C:\Users\[your User name]\AppData\Roaming\
Mac: /Users/[your User name]/Library/Application Support/
3. Carefully delete just the "HughesNet Usage Meter" folder under that and empty the trash.
4. Restart the Usage Meter. This will regenerate all the underlying information as if it were run for the first time, thus correcting the error.
Vampy,
Try uninstalling the status meter and usage meter from your system, then navigate to C:\Users\Vampy\AppData\Roaming\HughesNet Usage Meter\, and delete anything that desides in that folder. Also navigate to c:\program files\hughesnet-usage-meter and delete anything that may reside in that folder. Then download and install the latest version (Should be 6.6) and see what happens.
After going through the hoops of deleting and reinstalling Hughes Usage Meter and JavaScript, removing the folder "\Users\<username>\AppData\Roaming\HughesNet Usage Meter" is what ultimately fixed my issue.
Did upgading to the Gen5 modems cause this issue?
Upgrading to Gen5 is not the problem. The problem lies with Hughes as when the "NEW" status meter was upgraded ,the status meter will crash when you have a power loss and computer on. This problem has and will always be there until Hughes writes a new code that is not prone to crashing!
Constantly seeing people uninstalling Usage Meter and Java then reinstalling them, only to find out it did nothing.
The posts that suggest that fix should be rooted out and burned.
The problem is and has always been with corruption of the local user files on every platform. Unistalling always leaves those behind.
I was told by one of HN phone tech suppport people that Usage Meter won't work with the latest W10 update and he advised me to just unistall it and to use HN website, instead, to see my usage. Another rep had no clue about what the fisrt one said.
What do you know?
Thank you.
