Forum Discussion
Usage meter javascript error
A javascript error occured in the main process. Uncaught exception: Error: Error parsing your configuration file: [C:\Users\Vampy\AppData\Roaming\HughesNet Usage Meter\status-meter.config]: Unexpe...
The following fix for the Javascript error won't cripple your computer. Just don't delete anything other than what's described in the instructions. Regarding Windows, you'll probably have to change your folder options to be able to view Hidden Items to see the AppData folder and its contents described in the directions. To do so, click "View", then check the box for "Hidden Items", as you see in the red boxes in the picture below. When you're finished with the procedure, uncheck "Hidden Items" so they are hidden again, as they are hidden by default for a reason. If you have a Mac, I'm not sure if you have to unhide anything.
The instructions for the JavaScript error. Credit goes to MarkJFine.
In the event that this happens:
1. Fully quit the Usage Meter from it's own menu by clicking on the donut in the menubar and clicking "Quit".
2. Look for the following directory
Windows: C:\Users\[your User name]\AppData\Roaming\
Mac: /Users/[your User name]/Library/Application Support/
3. Carefully delete just the "HughesNet Usage Meter" folder under that and empty the trash.
4. Restart the Usage Meter. This will regenerate all the underlying information as if it were run for the first time, thus correcting the error.
That really confused me. My meter was running fine for a few days and then it stopped and gave me this error. What do I need to do to fix it without crippling my computer?
The following fix for the Javascript error won't cripple your computer. Just don't delete anything other than what's described in the instructions. Regarding Windows, you'll probably have to change your folder options to be able to view Hidden Items to see the AppData folder and its contents described in the directions. To do so, click "View", then check the box for "Hidden Items", as you see in the red boxes in the picture below. When you're finished with the procedure, uncheck "Hidden Items" so they are hidden again, as they are hidden by default for a reason. If you have a Mac, I'm not sure if you have to unhide anything.
The instructions for the JavaScript error. Credit goes to MarkJFine.
In the event that this happens:
1. Fully quit the Usage Meter from it's own menu by clicking on the donut in the menubar and clicking "Quit".
2. Look for the following directory
Windows: C:\Users\[your User name]\AppData\Roaming\
Mac: /Users/[your User name]/Library/Application Support/
3. Carefully delete just the "HughesNet Usage Meter" folder under that and empty the trash.
4. Restart the Usage Meter. This will regenerate all the underlying information as if it were run for the first time, thus correcting the error.
Not knowing my way around pc's this article was very helpful and my meter icon is back.
None of this helps Mac users. File structures are not the same. I have been on with Hughes techs and they were zero help. This is my results trying to run the app:
When starting:Uncaught Exception:
Error: Error parsing your configuration file: [/Users/haroldmurphy 1/Library/Application Support/HughesNet Usage Meter/status-meter.conf]: Unexpected end of input
at File.loadSync (/Applications/HughesNet Usage Meter.app/Contents/Resources/app/node_modules/nconf/lib/nconf/stores/file.js:160:11)
at Provider.add (/Applications/HughesNet Usage Meter.app/Contents/Resources/app/node_modules/nconf/lib/nconf/provider.js:137:23)
at Provider.file (/Applications/HughesNet Usage Meter.app/Contents/Resources/app/node_modules/nconf/lib/nconf/provider.js:63:15)
at new Config (/Applications/HughesNet Usage Meter.app/Contents/Resources/app/js/lib/config.js:29:10)
at EventEmitter.<anonymous> (/Applications/HughesNet Usage Meter.app/Contents/Resources/app/app.js:100:23)
at emitOne (events.js:82:20)
at EventEmitter.emit (events.js:169:7)
When quitting:Uncaught Exception:
TypeError: Cannot read property 'read' of null
at EventEmitter.<anonymous> (/Applications/HughesNet Usage Meter.app/Contents/Resources/app/app.js:373:24)
at emitOne (events.js:82:20)
at EventEmitter.emit (events.js:169:7)I have deleted, reinstalled, restarted, re downloaded ad nauseaum and have posted on the Apple community. The 6.6.1 meter program worked on my late 2009 iMac running 10.13.2 but my new 2017 iMac running 10.13.2 won't. Both Apple and Hughes need to look at this problem and stop pointing at each other.
gmlsmk10 wrote:None of this helps Mac users.
I'm a Mac user and in EVERY reply I tell people to:
1. quit the application,
2. delete the entire /Users/<user name>/Library/Application Support/HughesNet Usage Meter/ folder,
3. restart it.
2. delete the entire /Users/<user name>/Library/Application Support/HughesNet Usage Meter/ folder,
Thanks but, there is no Library folder under my user name, there is a Library in the System folder but no hughes, under Macintosh HD is a Library folder with Application Support folder but no hughes folder, also no hughes under HD/System Folder/Application Support folder only contains an AppleWorks folder.
I have accessed the folder via a terminal to see any files that might be hidden and no hughes.
I have been trying to get that silly thing to work on my iMac for a couple of years or so...
Thank You so very much @MarkJFine and GabeU for figuring out this solution and posting it...
Quick and Easy solution to years of frustration...
If while trying to delete the HughesNet usage meter and it shows that it is unable to delete due to the file being in use then go task manager and close all processes for HughesNet usage meter and then delete the HughesNet usage meter folder.
