Yes stuff happens and it would be one thing if I thought that was all this is. But I wouldn't be surprised if it is another ploy to get us to upgrade our satellite equipment and get us off the Spaceway. I got home one day and my father told me Hughesnet had called and offered him a free upgrade and that they were coming out for an appointment the next day to do it. I handle all the internet, cell phone and tech stuff for my family because they don't get stuff and I know the stuff that needs to be asked. So I called customer service and they confirmed the appointment. I said ok that is fine but it will not affect our plan will it? They said well, you will be moved to a new and improved plan, you cannot keep the old one. So I told them to cancel the appointment and not to call us and be shady anymore. Changing someone's plan is an important detail not to mention. We have a crappy 425MB per day limit but with the bank they added in a few years back it gives us about 1GB per day if we didn't use much the day before. And between the hours of 2AM to 7AM we have unlimited bonus time. We can't afford to lose that unlimited bonus time because that is when I can do computer updates such as windows or antivirus or whatever. And iTunes updates for our iPhones and iPads. Not to mention my son and I are students and many of our online classes require us to watch videos. The hours of our bonus time are not convenient but at least we are able to do what we need to do. With the be plans and a bonus time limit of 20GB per month I think it was, there is no way we could make it on that. According to the rep I spoke with to cancel the above appointment I spoke about, they were planning to close down the Spaceway satellite and people would have to move to it eventually. So, now you might understand why I and others might be suspicious of what is going on.