Least painful way to terminate Hughes Net?
I believed! I Tried! I lost the bet! I drank the Cool Aide! Next to AT&T this has been the worst online experience of my adult life, and I am 76. They appear to have me by the short and curly’s! I...
Forum Discussion
Hello Jaxsdan, welcome to the community and thanks for posting! I'm really sorry you're experience has not been great, but maybe there's still some hope!
To answer your inquiry about stopping the service, I believe what you're speaking of is suspension. We don't have the customer return the equipment, but it suspends your service and you only pay for the modem (if leased) and taxes. You can do this up to 6 months within a year, but I would not recommend it if you're looking to break your contract, because your contract would pause until your services are reactivated. For example if you had 12 months remaining on your contract, suspended your services for 3 months, then reactivated your services, you'd still have 12 months remaining.
But like I said, maybe there's still something we can do to better your experience! Can you give me some details of what troubles you're having? Thanks.
-Brooke
