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Holiday High-Speed Data. Get More Data Tokens With This Special Offer!

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Holiday High-Speed Data. Get More Data Tokens With This Special Offer!

I received an email from HughesNet Customer Care touting a special offer. What is the special offer? When I login to my account to buy data tokens it is the same price structure for the same amount of data

12 REPLIES 12
Distinguished Professor III

Re: Holiday High-Speed Data. Get More Data Tokens With This Special Offer!

The email should explain the offer. You pay for a certain number of tokens and get those plus added tokens. I think if you bought 3 tokens, you got 5 for the same price (EDIT: as in 5 for the price of 3).  Hopefully a mod will clarify.

Distinguished Professor IV

Re: Holiday High-Speed Data. Get More Data Tokens With This Special Offer!

@mackiew 

 

I noticed this too.  The email speaks of a special that includes more data with the purchase, but there's no reflection of this when you sign in to buy them.  Hopefully a rep will have some info regarding this.

 

Capture.PNG

 

@Liz @Remy @Damian 


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
Moderator

Re: Holiday High-Speed Data. Get More Data Tokens With This Special Offer!

mackiew,

 

I see it's your first post here, welcome to the Community! From what I've been told, although it doesn't reflect directly on the site, if you purchase one of the token packages, the additional GBs will be added shortly afterwards automatically. I had this situation with another customer recently, and shortly after they purchased a 3GB token, the 4th free one was added. I'll have your feedback passed along about the website as well, it'd definitely help to have the additional GBs you'd be receiving show on the website itself!
 

Thanks,

Remy

Distinguished Professor III

Re: Holiday High-Speed Data. Get More Data Tokens With This Special Offer!

Mods, I bought some tokens and didn't get any extra ones, just the number I bought.  Is the sale still going on? I didn't keep the promotional email.  EDIT: I see by Gabe's screenshot that the sale goes until 12/14 so I should've received some extra tokens.  Smiley Happy 

@Liz 

Moderator

Re: Holiday High-Speed Data. Get More Data Tokens With This Special Offer!

maratsade,

 

I'll have this sent up to be looked into. It states the tokens can take up to 5 days to be applied to the account, but I'll keep my eye on your account. If it doesn't apply by then, at the very least, I'll throw the 4th one on there manually free of charge.

 

Thanks,

Remy

Distinguished Professor III

Re: Holiday High-Speed Data. Get More Data Tokens With This Special Offer!

Sounds good, Remy. Smiley Happy   I got 10GB.

I don't have the email anymore, so I don't know how many extra tokens came with that.

Moderator

Re: Holiday High-Speed Data. Get More Data Tokens With This Special Offer!

maratsade,

 

The 10GB token package includes an additional 5 free gigs! Please let me know if you receive them in the coming days, it'd go a long way for confirming that this promotion is working properly!

 

Thanks,

Remy

Distinguished Professor III

Re: Holiday High-Speed Data. Get More Data Tokens With This Special Offer!

Will do! Smiley Happy

Distinguished Professor III

Re: Holiday High-Speed Data. Get More Data Tokens With This Special Offer!

Remy, I got the extra tokens. Smiley Happy

 


@Remy wrote:

maratsade,

 

The 10GB token package includes an additional 5 free gigs! Please let me know if you receive them in the coming days, it'd go a long way for confirming that this promotion is working properly!

 

Thanks,

Remy