Forum Discussion

grizzle's avatar
grizzle
Freshman
5 years ago

Re: ""...we are increasing the amount of available capa..." - lighthope1

lighthope1 - Yes, they have been.  It's funny though, isn't it?  I've been forced to use HughesNet for years, and have complained for years, and have been told repeatedly there's nothing they can do....
maratsade's avatar
maratsade
Distinguished Professor IV

I hope Liz will be kind enough to clear up the VDS misinformation; it's likely issues were encountered due to congestion, traffic, and latency. 

 

I think you're speculating baselessly regarding optimisation of streaming providers, but I doubt the mods will address this one, so it will remain speculative, and issues can also be chalked up to congestion, traffic, and latency. 

Liz's avatar
Liz
Moderator
5 years ago

Hi folks, while the Video Data Saver can still be toggled on and off, our efficiency protocols currently limit the permanent snooze option, so we recommend temporarily snoozing VDS only when you are actively watching High Definition video or use a service that does not support adaptive streaming.

 

Thanks for your understanding.

 

-Liz

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    5 years ago

    Cheers, Liz . Glad to see that I was right regarding  the accuracy of the statement "You could not turn the video data saver off." It wasn't completely inaccurate, just misleading, as you can turn it off but not leave it off. 

     

    Liz wrote:

    Hi folks, while the Video Data Saver can still be toggled on and off, our efficiency protocols currently limit the permanent snooze option, so we recommend temporarily snoozing VDS only when you are actively watching High Definition video or use a service that does not support adaptive streaming.

     

    Thanks for your understanding.

     

    -Liz

     

  • MrBuster's avatar
    MrBuster
    Senior
    5 years ago
    Liz wrote:

    Hi folks, while the Video Data Saver can still be toggled on and off, our efficiency protocols currently limit the permanent snooze option, so we recommend temporarily snoozing VDS only when you are actively watching High Definition video or use a service that does not support adaptive streaming.

     

    Thanks for your understanding.

     

    -Liz

    Thank you -- very helpful information here.  Is this limit on the permanent snooze option of the VDS still in effect?  It seems like it is staying off now.  The efficiency protocols seemed to greatly improve productivity sites like Webex/teams vs. YouTube -- I hope my assumption that this was intentional was not inaccurate.