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Karen256's avatar
Karen256
New Poster
8 years ago
Solved

Upgrade to Gen5, can you stream Netflix?

I'm considering upgrading to Gen5 but I'm extremely irritated by the fact that to do so I would have to sign another two year contract. I keep hoping that someday soon real high speed internet will b...
Aedan's avatar
Aedan
Senior
8 years ago
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Hello Karen256, 

 

Welcome to the community and thanks for posting. Gen5 offers download speeds of 25Mbp and upload speeds of 3Mbp, which is about twice the speed of your current plan. Please note that many customers are seeing speeds that are above 25Mbp. To answer your question, yes, you can definitely stream with Gen5 when you are not in FAP. However, as C0RR0SIVE and GabeU posted above, you may need to decrease the video quality when you run out of anytime data. Thanks.

 

-Aedan

seniordude's avatar
seniordude
New Poster
8 years ago
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I had a better experience streaming Netflix when I had a T1 network connection than I do with Gen 5.

Yes, I have not run out of bandwidth for the month.

Very frustrating!

Yes, I have my Netflix account set to the lowest bandwidth setting.

Any suggestions will be considered and tested.

  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    8 years ago
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    seniordude

     

    To get help with your issue, it would be best for you to create a new post in the Tech Support section.   

  • LL's avatar
    LL
    New Poster
    7 years ago
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    Also have Gen5 -- I am so ho-hum about Hughes Net.  It is nothing like they advertise!  We live in a rural setting so they are all we can get.  I'm not a fan!

    I'm thinking about trying to stream Netflix but all I hear from everyone I know who has tried it is that it buffers all the time and at night it's horrible!  So, I'm holding off.

    And now my 2-year commitment is up and up go the prices.

    I'm open to suggestions about other services.

    • kaj1234's avatar
      kaj1234
      Freshman
      7 years ago
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      We are also in a rural area.  Centurylink DSL is available though but only 1.75 down.

       

      Netflix is one of the most reliable streamers for us.  However we don't stream anything after 8a.  All streaming is done between 2a and 8a.  Not the most convenient but any steaming done as you approach prime time is basically unwatchable.

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Poster","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:41403":{"__typename":"User","id":"user:41403","uid":41403,"login":"Karen256","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/m_assets/avatars/default/avatar-5.svg?time=0"},"rank":{"__ref":"Rank:rank:22"},"email":"","messagesCount":2,"biography":null,"topicsCount":1,"kudosReceivedCount":0,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-06-25T12:38:53.898-04:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ForumTopicMessage:message:78915":{"__typename":"ForumTopicMessage","uid":78915,"subject":"Upgrade to Gen5, can you stream Netflix?","id":"message:78915","revisionNum":1,"repliesCount":12,"author":{"__ref":"User:user:41403"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:ProductsandPlans"},"conversation":{"__ref":"Conversation:conversation:78915"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:78915"},"body@stripHtml({\"truncateLength\":200})":" I'm considering upgrading to Gen5 but I'm extremely irritated by the fact that to do so I would have to sign another two year contract. I keep hoping that someday soon real high speed internet will b...","body@stringLength":"875","rawBody":"

I'm considering upgrading to Gen5 but I'm extremely irritated by the fact that to do so I would have to sign another two year contract. I keep hoping that someday soon real high speed internet will be available to me, and if it did I'd hate to be stuck in a contract. I figure I did my time with my initial contract.  I truly hate how slow this internet is, especially after we use our 15 go limit (2-3 days). 

 

However, if the new service is really more like real high speed internet, i.e. Comcast or time warner, then I might consider the upgrade. What I miss most is binge watching old tv shows on Netflix.  Streaming on Netflix is impossible with my current service even if we haven't gone past our limit.  Would Gen5 let me do this?  Without constant buffering?  

 

 

 

 

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I had a better experience streaming Netflix when I had a T1 network connection than I do with Gen 5.

Yes, I have not run out of bandwidth for the month.

Very frustrating!

Yes, I have my Netflix account set to the lowest bandwidth setting.

Any suggestions will be considered and tested.

","body@stringLength":"316","rawBody":"

I had a better experience streaming Netflix when I had a T1 network connection than I do with Gen 5.

Yes, I have not run out of bandwidth for the month.

Very frustrating!

Yes, I have my Netflix account set to the lowest bandwidth setting.

Any suggestions will be considered and tested.

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In theory, if you use the lowest definition possible on Netflix, AND you don't do anything else (like browsing facebook and youtube) while watching Netflix AFTER you have exhausted your data, you should be able to stream your old shows still.

Of course, if you do have data allowance remaining, you could probably do more than just netflix at the same time on your connection.

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","postTime":"2017-06-26T07:59:55.359-04:00","lastPublishTime":"2017-06-26T07:59:55.359-04:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":41895},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:ProductsandPlans/message:78915/message:78937","customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"394","rawBody":"

In theory, if you use the lowest definition possible on Netflix, AND you don't do anything else (like browsing facebook and youtube) while watching Netflix AFTER you have exhausted your data, you should be able to stream your old shows still.

Of course, if you do have data allowance remaining, you could probably do more than just netflix at the same time on your connection.

","kudosSumWeight":0,"repliesCount":3,"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:78937_1"},"latestVersion":null,"visibilityScope":"PUBLIC","messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:50019":{"__typename":"User","id":"user:50019","uid":50019,"login":"seniordude","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/m_assets/avatars/default/avatar-9.svg?time=0"},"rank":{"__ref":"Rank:rank:22"},"email":"","messagesCount":1,"biography":null,"topicsCount":0,"kudosReceivedCount":0,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-11-13T22:29:48.590-05:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ModerationData:moderation_data:86701":{"__typename":"ModerationData","id":"moderation_data:86701","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ModerationData:moderation_data:78949":{"__typename":"ModerationData","id":"moderation_data:78949","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:40324":{"__typename":"User","id":"user:40324","login":"Aedan","uid":40324,"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:18"},"email":"","messagesCount":82,"biography":null,"topicsCount":0,"kudosReceivedCount":11,"kudosGivenCount":107,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-06-05T17:53:29.550-04:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":2},"Rank:rank:18":{"__typename":"Rank","id":"rank:18","position":19,"name":"Senior","color":"006600","icon":null,"rankStyle":"TEXT"},"ForumReplyMessage:message:78949":{"__typename":"ForumReplyMessage","id":"message:78949","revisionNum":1,"uid":78949,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ProductsandPlans"},"conversation":{"__ref":"Conversation:conversation:78915"},"subject":"Re: Upgrade to Gen5, can you stream Netflix?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:78949"},"body":"

Hello Karen256, 

\n\n

 

\n\n

Welcome to the community and thanks for posting. Gen5 offers download speeds of 25Mbp and upload speeds of 3Mbp, which is about twice the speed of your current plan. Please note that many customers are seeing speeds that are above 25Mbp. To answer your question, yes, you can definitely stream with Gen5 when you are not in FAP. However, as C0RR0SIVE and GabeU posted above, you may need to decrease the video quality when you run out of anytime data. Thanks.

\n\n

 

\n\n

-Aedan

","body@stringLength":"541","rawBody":"

Hello Karen256, 

\n\n

 

\n\n

Welcome to the community and thanks for posting. Gen5 offers download speeds of 25Mbp and upload speeds of 3Mbp, which is about twice the speed of your current plan. Please note that many customers are seeing speeds that are above 25Mbp. To answer your question, yes, you can definitely stream with Gen5 when you are not in FAP. However, as C0RR0SIVE and GabeU posted above, you may need to decrease the video quality when you run out of anytime data. Thanks.

\n\n

 

\n\n

-Aedan

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Upgrade to Gen5, can you stream Netflix?","moderationData":{"__ref":"ModerationData:moderation_data:86721"},"body":"

seniordude

 

To get help with your issue, it would be best for you to create a new post in the Tech Support section.   

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To get help with your issue, it would be best for you to create a new post in the Tech Support section.   

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Also have Gen5 -- I am so ho-hum about Hughes Net.  It is nothing like they advertise!  We live in a rural setting so they are all we can get.  I'm not a fan!

I'm thinking about trying to stream Netflix but all I hear from everyone I know who has tried it is that it buffers all the time and at night it's horrible!  So, I'm holding off.

And now my 2-year commitment is up and up go the prices.

I'm open to suggestions about other services.

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Also have Gen5 -- I am so ho-hum about Hughes Net.  It is nothing like they advertise!  We live in a rural setting so they are all we can get.  I'm not a fan!

I'm thinking about trying to stream Netflix but all I hear from everyone I know who has tried it is that it buffers all the time and at night it's horrible!  So, I'm holding off.

And now my 2-year commitment is up and up go the prices.

I'm open to suggestions about other services.

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We are also in a rural area.  Centurylink DSL is available though but only 1.75 down.

 

Netflix is one of the most reliable streamers for us.  However we don't stream anything after 8a.  All streaming is done between 2a and 8a.  Not the most convenient but any steaming done as you approach prime time is basically unwatchable.

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We are also in a rural area.  Centurylink DSL is available though but only 1.75 down.

 

Netflix is one of the most reliable streamers for us.  However we don't stream anything after 8a.  All streaming is done between 2a and 8a.  Not the most convenient but any steaming done as you approach prime time is basically unwatchable.

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