The Hughesnet reps usually work M-F. You may want to call the 800 number to report the outage. Edit: if you have already reported the outage, you may need to give the company time to address it. Sometimes it's not just throwing a switch, and it takes time to fix.
No denying that. Did you area got anything from the tropical storm? The weather in SE Virginia was supposed to be pretty bad, with lots of rain and even some tornado watches. That may have had an impact on the issue.
Yes, I've already reported it. But it is still frustrating.
This may sound silly, but sometimes power spikes and power fluctuations jam the modems up:
1. If some of the status lights are out, have you tried unplugging the modem's power cord from the wall socket, waiting about a minute, then plugging it back in? Might be worthwhile at this point to make sure the F connector on the back of the modem is finger tight.
2. If the status lights are all on, are you able to reach the modem's advanced summary page at http://192.168.0.1/limited.html#!/general/summary connecting to it via an ethernet cable or wifi? If so, what is the System State Code shown?
3. If you're not able to reach the modem and you're using a computer connected to it in some way, are you using an ethernet cable or wifi? If wifi, it could be the wifi configuration on your computer doesn't match that of the modem. You might have to use an ethernet cable to connect to the modem. The wifi settings can be adjusted by going to http://192.168.42.1 (you may have to enter the admintrator password to enter it).
I've unplugged it several times with no success. Checked all connections.
What about #'s 2 & 3...