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Apple Mail program crashes when I have my Hughes.net account among the email accounts on the Mac

LouieCastoria
New Poster

Apple Mail program crashes when I have my Hughes.net account among the email accounts on the Mac

I've used Apple mail as my portal for hughes.net email for many years. Today the application crashed each time I tried to send or receive, or opened the App if hughes.net was still listed. I removed hughes.net and it worked fine with my other email services. 

How do I reinstall Hughes email on my Macbook Air in a way that avoids the crasking?

Tags (1)
3 REPLIES 3
maratsade
Distinguished Professor III

Re: Apple Mail program crashes when I have my Hughes.net account among the email accounts on the Mac

Hopefully a tech or someone who uses HN mail with a Mac will come to your rescue today. 

Liz
Moderator
Moderator

Re: Apple Mail program crashes when I have my Hughes.net account among the email accounts on the Mac

Hi Louie,

 

Thanks for reaching out, did you try re-adding the HughesNet account to see if the issue persists? Let me know how it works out.

 

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Liz
Moderator
Moderator

Re: Apple Mail program crashes when I have my Hughes.net account among the email accounts on the Mac

Good morning Louie,

 

It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.

 

Thanks,

Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.