cancel
Showing results for 
Search instead for 
Did you mean: 

Bonus Zone grrrr

Highlighted
New Poster

Bonus Zone grrrr

I understand that the Bonus Zone operates at your "current speed".  That is, if you go over your monthly plan amount, your data rate will be throttled both in day time and in the Bonus Zone.  If I used only 99.99% of my daytime data I can download in the Bonus Zone at full speed.  At 100% usage, the Bonus Zone is also throttled.

 

Geez, if you are willing either to stay up to use the Bonus Zone or go to the trouble to schedule downloads (not sure how to do that in general so I'm willing to hear helpful suggestions) can't the Bonus Zone operate at full (non-throttled) speed?  (My understanding may be incorrect, but this is what I was told on a phone call.) 

4 REPLIES 4
Highlighted
Alum

Re: Bonus Zone grrrr

Hi S3, welcome to the community and thanks for posting! If you were to use your up your Anytime Data (between 8:00 a.m.- 2 a.m.), your speeds would be reduced. However, once you hit the Bonus Zone hours, your speed goes back to normal. If you're experiencing slow speeds during those hours, I'd recommend making an account for testmy.net and taking speed tests (you'll want to select "Manual Test" and select 25MB) during those hours and then sharing the results here. 

 

As far as scheduling downloads, you can find out some info here if you use Firefox. In addition, if you let us know what devices you're using (apple, android, PS4, etc.) we might have some tips to offer. Personally, I know that on my iPhone when a system update is needed, I get a window prompt to ask if I want to do the update now or later, and I always select later and the phone will run the update between 2 a.m. - 5 a.m. 

 

Hope this helps. Let us know if you have any questions. 

-Brooke

Highlighted
Distinguished Professor IV

Re: Bonus Zone grrrr

 @S3

 

There are three data banks, with those being Anytime Data (Service Plan Data), Bonus Data (Bonus Zone) and Token Data.  They are used in the following manner, with the next data bank kicking in when the former has been exhausted.  When all applicable banks are exhausted during the given time period, the service then becomes subject to the Fair Access Policy, or FAP, during which time the service speed is reduced (throttled).  

 

8:00AM to 2:00AM = Anytime Data > Token Data > FAP.  

2:00AM to 8:00AM = Bonus Data > Anytime Data > Token Data > FAP.  

 

Whenever data is being drawn from one of the applicable data banks during the given time period the service speed is not throttled.  Speeds will vary, of course, depending on the rate of congestion, which is normally heaviest in the evenings, and various other things, but the only time the service speed is deliberately throttled is when it is subject to FAP.  

 

So, regarding your first paragraph, your Bonus Zone will only be throttled when you have exhausted the Bonus Data, Anytime Data and Token Data.   If you have data in any of those three banks, your Bonus Zone will not be throttled.  

 

Hope this helps.  Smiley Happy 


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
Highlighted
Alum

Re: Bonus Zone grrrr

Great additional input, Gabe! Smiley Happy

Highlighted
Alum

Re: Bonus Zone grrrr

Hi S3, I haven't heard from you since your initial post. I hope everything is well. I'm going to close this thread, but if you have questions feel free to start a new thread and we'll be glad to help! 

 

Thank you.

-Brooke