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Bounce back e-mails from all recipients

Chargerdreamer
New Poster

Bounce back e-mails from all recipients

I have noticed that since April all me e-mails are getting bounced back. Recently I tries to send e-mail to my self and it was bounced back. My wife has also had issues that cannot send e-maisl at all. She gets an error and it does not even send.

For my Hughes.net e-mail account I can the error

"xxx@hughes.net  on 5/19/2021 11:16 AM

554 5.7.1 Message has been rejected due to suspected spam content."

 

This error appears no matter what service (ex gmail) I am sending to.

 

Please help

Thanks

 

3 REPLIES 3
maratsade
Distinguished Professor III

Re: Bounce back e-mails from all recipients

The HughesNet reps are here M-F during business hours. Sometimes it takes a couple of days to get a response from them, so be sure to check every day. 

Remy
Moderator

Re: Bounce back e-mails from all recipients

Chargerdreamer,

 

Thanks for posting and welcome to the community! We'd love to help out, but I was unable to find the account tied to your community profile. Please send a private message to this link with your account number or a phone number tied to your account. It'll help us take a deeper look into this!

 

Thanks,

Remy

Chargerdreamer
New Poster

Re: Bounce back e-mails from all recipients

Remy and the team were able to fix my issue.

It must have been something on the Hughes side.

Thanks Remy for fixing