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Brand new User:Horrible Upload Speed

New Poster

Brand new User:Horrible Upload Speed

Hi,

I am a new user  only had my service less than a week now and have been doing various speed tests on my new service due slow loading of web pages and video buffering consistently. I read a lot of other posts and read you only accept speed tests from testmy.net So I set up my acount there and done some tests.  Here is my most recent https://testmy.net/db/Wnb9S7kAO    which is horrible .    Please advise or I will have to cancel and seek out other options. My Dsl gets 3 mb/sec and a lot of the times my new service with you guys is slower than that.  Pleae advise!

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New Poster

Re: Brand new User:Horrible Upload Speed

Here is another test using a manual with a 25 mb test sample you ask us to do and here are the results on that https://testmy.net/db/KFjhBVdoN