Buffering issues

[Sonja457]

12 months of service, 3 modems later still constant buffering. Unable to watch a minute video. How much does it cost to cancel this? I have 12 months left with our contact. Very disappointed with this unacceptable internet service.

[maratsade]

Here's the chart. 

To cancel, you will need to call 866-347-3292.

To avoid equipment charges, you will need to return the equipment (modem, power pack, and the radio from the dish). You will get a kit to return the equipment when you cancel the account.

[Remy]

Sonja457,

It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.

Thanks,

Remy