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Can't make long distance calls.

New Poster

Can't make long distance calls.

I have not been able to make long distance phone calls for two days. When I attempt to do so, I get a weird noise and the a message that says something like, "Your dial has not been recognized." It does the same thing when I try to call your number. Please fix this immediately. I need to be able to use my long distance!

2 REPLIES 2
Moderator

Re: Can't make long distance calls.

Hello @tricia8465,

 

Thank you for posting and welcome to the community. I am sorry to hear you are experiencing this. In order to determine why this is happening, I will need to ask a few questions. 

 

1. Are you using a wireless or corded phone?

 

2. What time are you experiencing this error?

 

3. Can you please provide me with the exact error message you hear? 

 

4. Are you able to call anyone else successfully? 

 

 

-Damian 

Moderator

Re: Can't make long distance calls.

@tricia8465,

 

We're closing this thread since we never got a reply from you. If you still have concerns, please start a new thread and include the answers to these questions, so that we can more effectively help you.

 

-Damian