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Can't view usage past one day?

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New Poster

Can't view usage past one day?

I am trying to view our data usage for the week or month and the page just keeps spinning.  I can only view one day.   I am not in frap mode.  I would like to know if the old link for the usage chart that showed actual up and down loads and frap still works.   I need that to see when after spending a token for a refill, the data was gone in about an hour when doing nothing but facebook.  Hughes providing us with this new watered down line graph is really sub par to the old chart.  Some one gave me the link once but I lost it. 
3 REPLIES 3
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New Poster

Re: Can't view usage past one day?

Found the link to the old usage chart,  http://customercare.myhughesnet.com/select_modem.html
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New Poster

Re: Can't view usage past one day?

btw, the new one is still spinning...going on 15 minutes now.
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Moderator

Re: Can't view usage past one day?

Hi Karen

When was the last time the new myAccount page worked for you to see your data? You can also install the Status Meter and get the same chart there too.. but if the old way works for you just be aware is isn't 100% accurate but it does the job.

Thanks
Amanda