Cannot check Usage

[cwescott92]

When I try to check my data usage in my account, I get a message "bandwith cannot be checked at this time.(CC:Fap-1)

This is day 3 of this message.

[maratsade]

Where are you going to check usage?  For a quickie view of your usage, you can click "my usage" at the top of the community pages.

[cwescott92]

Get this message using My Usage at top of this screen.   "oops we ran in to an issue retrieving this information. Please try again later."

[GabeU]

@cwescott92

I'll tag the reps, as this is something they will have to look into.  

@Liz @Amanda

With this said, the reps will not be back until Tuesday due to the holiday, and it can take them up to 48 hours to reply.  

[cwescott92]

Have not heard from Tech support as to why I cannot check My usage. It has been over a week since I could see it.