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Cannot send emails. Response says that my password is incorrect

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John Malachowsk

Cannot send emails. Response says that my password is incorrect

I use Outlook 2016 and eM Client for my emails (I use eM Client on my laptop, and Outlook 2016 on my desktop).

These email programs worked yesterday (01-30-2022), but today I get errors stating that my email server has rejected my password, yet when I go to the web baased server, it works, so I know that my password is correct.

I have my in settings as:

110  SSL

and my outbox settings:

587  SSL


What is the issue?






@John Malachowsk,


Thank you for reaching out to us. Based on your current settings and explanation, everything seems to be imputed correctly on your side. It is possible that this is a temporary issue with server communication but I do not have any evidence of this yet. Please allow me some time to contact our email admins to verify this information. I will update you as soon as I can.





Just for grins, try using port 995 for, and port 465 for, using SSL set to on for both. Those are the default SSL ports that Outlook likes to use.

* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.