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Community website accress required a modem reboot

Highlighted
Assistant Professor

Re: Community website accress required a modem reboot


@rickynascar2448 wrote:

I did not have to reboot my modem, however I did have to delete my bookmark for the page. After I did that I went to http://myhughesnet.hughesnet.com/ page and got in that way. I then bookmarked it again and no problems. I was getting the same error message.


Same here, couldn't use old bookmark, had to use main URL with nothing added.

Highlighted
Honorary Alumnus

Re: Community website access required a modem reboot

I had to add the picture as an edit.

 

Highlighted
Honorary Alumnus

Re: Community website access required a modem reboot

Posting a macro:

 

<p>There are two methods that can be used to access and manage tokens.<br>The first method is to open the Download Status Meter:<br><br><img src="http://i238.photobucket.com/albums/ff233/thexlonexwolf/community%20images/gwalk1_zpsgpnwdaci.png" alt=" photo gwalk1_zpsgpnwdaci.png"><br>From its main page click the &quot;purchase tokens&quot; button at the upper right. That will open the following window giving the current status of your Tokens and Token options:<br><img src="http://i238.photobucket.com/albums/ff233/thexlonexwolf/community%20images/gwalk2_zpsy18cpeqt.png" alt=" photo gwalk2_zpsy18cpeqt.png"><br>The second method of access to token management can be found by going to the myAccount webpage:<br>http://my.hughesnet.com/myaccount<br>Log in at the upper right of the page.<br>Once logged in select the &quot;Meter&quot; tab on the screens upper left then scroll down slightly if needed and click the &quot;Buy Tokens&quot; button as shown below:<br><img src="http://i238.photobucket.com/albums/ff233/thexlonexwolf/community%20images/gwalk3_zpskxlrensz.png" alt=" photo gwalk3_zpskxlrensz.png"><br><br>That will open the following dialog box:<br><img src="http://i238.photobucket.com/albums/ff233/thexlonexwolf/community%20images/gwalk4_zps5q3khtzw.png" alt=" photo gwalk4_zps5q3khtzw.png"><br>Remember that Tokens that have been &quot;used&quot; from either of the two management screens will, after a short delay, be &quot;moved&quot; to your &quot;Available Token Data&quot; data bucket.<br><br>The amount of data that is staged for automatic use can be seen in all three data usage meters:<br>#1: The Modems SCC meter found at 192.168.0.1<br><img src="http://i238.photobucket.com/albums/ff233/thexlonexwolf/community%20images/gwalk5_zpsgak9cvdw.png" alt=" photo gwalk5_zpsgak9cvdw.png"><br>#2: The Download Status Meter main page:<br><img src="http://i238.photobucket.com/albums/ff233/thexlonexwolf/community%20images/gwalk6_zps3efbzrls.png" alt=" photo gwalk6_zps3efbzrls.png"><br>#3: The &quot;meter&quot; tab of the myAccount page:<br><img src="http://i238.photobucket.com/albums/ff233/thexlonexwolf/community%20images/gwalk7_zps9knzak3i.png" alt=" photo gwalk7_zps9knzak3i.png"></p>

Highlighted
Honorary Alumnus

Re: Community website access required a modem reboot

There are two methods that can be used to access and manage tokens.
The first method is to open the Download Status Meter:

 photo gwalk1_zpsgpnwdaci.png
From its main page click the "purchase tokens" button at the upper right. That will open the following window giving the current status of your Tokens and Token options:
 photo gwalk2_zpsy18cpeqt.png
The second method of access to token management can be found by going to the myAccount webpage:
http://my.hughesnet.com/myaccount
Log in at the upper right of the page.
Once logged in select the "Meter" tab on the screens upper left then scroll down slightly if needed and click the "Buy Tokens" button as shown below:
 photo gwalk3_zpskxlrensz.png

That will open the following dialog box:
 photo gwalk4_zps5q3khtzw.png
Remember that Tokens that have been "used" from either of the two management screens will, after a short delay, be "moved" to your "Available Token Data" data bucket.

The amount of data that is staged for automatic use can be seen in all three data usage meters:
#1: The Modems SCC meter found at 192.168.0.1
 photo gwalk5_zpsgak9cvdw.png
#2: The Download Status Meter main page:
 photo gwalk6_zps3efbzrls.png
#3: The "meter" tab of the myAccount page:
 photo gwalk7_zps9knzak3i.png

Highlighted
Honorary Alumnus

Re: Community website access required a modem reboot

This is going to get real sticky posting replies with text and pictures properly aligned.

 

Highlighted
Moderator

Re: Community website access required a modem reboot

Did anyone try just clearing cache and cookies? Also figured out what is up with the ranks.. its working like it should, but will take a little time to catch up (fyi, @maratsade)

 

@Liz can explain better than I can on the ranking subject..

Highlighted
Honorary Alumnus

Re: Community website access required a modem reboot

I tried clearing cache and cookies on my tablet before rebooting the modem but had no success.

 

Highlighted
Spectator

Re: Community website access required a modem reboot

I did not try to clearing cookies and cache.

Highlighted
Distinguished Professor III

Re: Community website access required a modem reboot


@Amanda wrote:

Did anyone try just clearing cache and cookies? Also figured out what is up with the ranks.. its working like it should, but will take a little time to catch up (fyi, @maratsade)

 

@Liz can explain better than I can on the ranking subject..


-----

I haven't been able to login to my account while on the HN network.  I can read the board but not reply to any posts, as I can't login.  When trying to login I get an error message that states there's been an error and to try again later.  When trying to get to the Support site, I get a message that the site is down for maintenance.

 

I've switched to my Verizon hotspot and everything works just fine. 

Highlighted
Moderator

Re: Community website access required a modem reboot

Thanks for the updates. Anyone getting errors like 504 bad gateway when trying to access my.hughesnet.com?

 

Also, Ricky, if you signed into the Support Center then came to community using the e-mail that has 'h24' in it you would be in your original Ricky account with all the history Smiley Happy