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Connecting to wifi on Gen 5 Ht2000w modem

Freshman

Connecting to wifi on Gen 5 Ht2000w modem

When service was restored after the massive outage earlier this evening, our Wi-Fi signal is no longer broadcasting. I've powered down the modem, and this did not reset the unit. And while all the lights except the Wi-Fi show active, we are only getting a connection with no internet access. Any assistance would be appreciated.
2 REPLIES 2
New Poster

Re: Connecting to wifi on Gen 5 Ht2000w modem

This service sucks and is still out, it is the worse sevice and phone support.

Freshman

Re: Connecting to wifi on Gen 5 Ht2000w modem

Amending my querry. It appears that service is not restored.