Facebook is constantly blocked! my Outlook email is constantly disconnected can't connect!
I cannot stream netflix ever!
High Speed Internet with Hughesnet is a LIE!!!!
I have to constantly reboot my hughesnet modem!
When you say intermittent loss, are some of the lights going out on the modem for a time then coming back on? If so, how long does the loss usually last?
Are both boxes green at the top of the following page, and all of the check marks green when you click on "system status" at the top?
Also, what "satellite receive signal strength" is it showing on the system status page? Storms at the gateway can cause problems even when it's perfectly clear where you are located.
If you would, could you please set up an account at http://testmy.net/ , and under that account run a few download speed tests using the manual 12MB test size. Please space the tests at least five minutes apart, and please run at least three. It would be good to do a set of at least three at a few different times of day, but one set would get us started. Afterward, please click on the "results" tab on the upper right, then copy and paste the URL into a post. This will enable the reps to be able to see your tests and be able to click on each individual one to get all of the aspects of them. Testmy.net uses protocols that are better suited to satellite internet and the tests done at this site are the only ones considered accurate by Hughesnet, besides their own.These things will help in determining what is going on.
Your signal strength is great. Much better than mine even. Your speed tests look pretty good. Those speeds for this time of the morning are admirable.
With the lights blinking, that's a little more complicated than the knowledge I have (I'm just a customer, like you), but what you've already done has given a lot of info. One or more of the more knowledgeable people will probably ask some additional questions, as will a rep. The reps may do some remote diagnostics to determine what's going on.
So hang tight, more help will be on the way. I'm still learning, so I've asked what I know to ask so far, but it the info you've given thus far will be helpful, for sure.